Delete from the app or web portal
Sign in, open Settings, choose Delete Account, review the warning, and confirm the deletion request.
Account deletion policy
Delete your OnBoard account.
Request deletion from inside OnBoard, or contact support if you cannot access your worker or organization account.
Authenticated request
Fastest path through Settings.
Support request
Available when sign-in is not possible.
Verified handling
Requests may be checked before completion.
How to request deletion
Choose the account deletion path that fits your access.
OnBoard supports deletion requests for both worker and organization accounts. Use the authenticated route when possible so we can confirm the account immediately.
Request deletion by email
If you cannot sign in, email [email protected] from the email address on your OnBoard account. Include your name, account type, and organization name if applicable.
What deletion covers
Account access is closed and personal profile data, uploaded documents, credentials, messages, and account content are removed where deletion is permitted.
Records we may retain
Some records may be retained for billing, tax, fraud prevention, safety, security, dispute handling, legal compliance, audit integrity, or protection of other users.
Need help with account deletion?
Contact support with the account email and account type. Do not include passwords or unnecessary credential documents.
Email support